Cookie Policy
Last updated: April 12, 2026
Last reviewed: 4 June 2026
This Cookie Policy explains how Synapses ("Synapses", "we", "us", or "our") uses cookies and similar tracking technologies on our website (www.synapses-technology.com) and platform. It should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to website owners. Cookies can be "first-party" (set by us) or "third-party" (set by a third party on our behalf).
We also use similar technologies such as web beacons, pixels, and local storage that function in a comparable way. For simplicity, we refer to all of these as "cookies" in this Policy.
2. Categories of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the website and platform to function. They enable core features such as user authentication, session management, and security. These cookies cannot be disabled; without them the Service cannot be provided.
| Cookie Name | Purpose | Duration |
|---|---|---|
syn_session | Maintains your authenticated session | Session |
syn_csrf | Cross-site request forgery protection | Session |
syn_consent | Stores your cookie consent preferences | 12 months |
2.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting information anonymously. This allows us to improve the site's performance and user experience. We only use these cookies with your consent.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_ga | Google Analytics | Distinguishes unique users; tracks page views and session data | 2 years |
_ga_* | Google Analytics | Maintains session state for Google Analytics 4 | 2 years |
syn_analytics | Synapses (first-party) | Anonymous feature usage tracking within the platform | 6 months |
2.3 Functional Cookies
Functional cookies enable enhanced features and personalisation, such as remembering your display preferences or region. They may be set by us or by third-party providers whose services we have added to our pages. We only use these cookies with your consent.
| Cookie Name | Purpose | Duration |
|---|---|---|
syn_theme | Stores your UI theme preference (light/dark) | 12 months |
syn_locale | Remembers your language/region preference | 12 months |
syn_dismissed | Tracks which banners or notices you have dismissed | 30 days |
2.4 Marketing and Targeting Cookies
These cookies may be set by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites. They work by uniquely identifying your browser and device. We only use these cookies with your explicit consent.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_gcl_au | Google Ads | Measures ad conversion and attribution | 90 days |
li_fat_id | LinkedIn ad conversion tracking | 30 days |
3. How We Use Cookie Data
Cookie data is used to:
- Authenticate and secure your account session.
- Understand how our website and platform are used so we can improve them.
- Remember your preferences and personalise your experience.
- Measure the effectiveness of our marketing campaigns.
- Detect and prevent fraud and security threats.
We do not use cookies to collect sensitive personal information such as health data, financial account details, or passwords.
4. Managing Your Cookie Preferences
4.1 Our Cookie Banner
When you first visit our website, a cookie consent banner gives you the option to accept all cookies, reject non-essential cookies, or customise your preferences. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer.
4.2 Browser Settings
You can configure your browser to block or delete cookies. Please note that disabling cookies may affect the functionality of the Service. Browser-specific instructions are available at:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy
- Microsoft Edge: Settings → Cookies and site permissions
4.3 Google Analytics Opt-Out
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
5. Cookies and Do Not Track
Some browsers offer a "Do Not Track" (DNT) signal. Our website currently does not respond to DNT signals as there is no universal standard for DNT. However, you can use the controls described in Section 4 to manage your preferences.
6. Third-Party Cookies
Third-party services embedded in our website (such as Google Analytics and LinkedIn) may set their own cookies. We do not control these cookies. Please refer to the relevant third-party privacy and cookie policies for more information:
7. Changes to This Cookie Policy
We may update this Cookie Policy to reflect changes in our practices, technology, or applicable law. We will update the "Last updated" date at the top of this page. For significant changes, we will reset your consent preferences so you can review and re-confirm them.
8. Contact Us
If you have questions about our use of cookies, please contact us:
- Email: privacy@www.synapses-technology.com
- General enquiries: contact@www.synapses-technology.com